How do I Sign Up?
STEP 1. Apply to MassHealth
Before you can choose a BMC HealthNet plan – MassHealth or Commonwealth Care –
you must apply to MassHealth. MassHealth determines which state program you are
eligible for.
You must complete a Medical Benefit Request (MBR) form.
Click here to view and print the MBR form. If you need help
applying, call us at 1-800-792-4355 (press option 1) or e-mail us at
helpmeapply@bmchp.org for FREE help applying. Please follow these guidelines when e-mailing
us:
Please Include:
-
Your name
-
Your phone number
-
Your e-mail address; AND
-
The best time(s) and day(s) to reach you
Please Do NOT Include:
-
Any personal identification information such as your social security number
-
Information about medical conditions or treatments
-
Questions about medical conditions or treatments
If You Are ALREADY A MEMBER:
-
Please e-mail your questions to
memberquestions@bmchp.org
-
Find other ways to contact us
here.
-
IF YOU HAVE A HEALTH MATTER THAT REQUIRES ATTENTION:
-
For health needs that are not urgent, please call your health care provider.
-
For health needs that require emergency care, call 911 or go to the nearest
emergency room right away.
You can get also get help applying from enrollment centers throughout the state, including
local hospitals. To obtain a list of the enrollment centers found in a particular area of the
state, click on that location below.
Keep in mind that when you apply, you’ll need:
-
Two recent pay stubs or
-
Last year’s U.S. tax return (if self-employed or have rental income) or
-
Social Security award letter
AND
-
Other income (i.e., child support, unemployment, etc.)
-
Proof of citizenship/national status
(copy both sides)
-
U.S. passport or
-
Certificate of Naturalization (DHS# N-550 or N-570) or
-
Certificate of U.S. Citizenship (DHS# N-560 or N-561) or
-
U.S. birth certificate and a Massachusetts ID or driver’s license
To check the status of your application, or for information on MassHealth
eligibility and all your health plan options, call the MassHealth Customer
Service Center at 800-841-2900 (TTY 800-947-4648) from 8 a.m. to 5 p.m., Monday
through Friday.
For more information on Commonwealth Care eligibility and all your health plan
options, call the Commonwealth Care Customer Service Center at 877-MA-ENROLL or
877-623-6765 (TTY 877-623-7773) from 8 a.m. to 5 p.m., Monday through Friday,
or visit
www.mahealthconnector.org.
For more information about BMC HealthNet Plan, call 1-800-792-4355.
Step 2. Once You Qualify, Choose BMC HealthNet Plan
Once you qualify for MassHealth or Commonwealth Care, the state will send
you an enrollment package that tells you how to select a health plan.
-
If you qualify for MassHealth,
you must call 800-841-2900 to choose BMC HealthNet Plan as your health plan.
-
If you qualify for Commonwealth Care, you must either call
877-623-6765 to choose BMC HealthNet Plan, or do so online at
www.mahealthconnector.org.
We want our members to enjoy the best possible health.
